Last updated: Dec 6, 2024
This Privacy Policy describes how Boland UAE (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bolanduae.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
- Information We Collect Directly from You:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and other details for account security.
- Customer support information provided through messages or support interactions.
- Information We Collect Automatically:
- Information about your interaction with the Site, such as IP address, device details, browser type, and pages visited, using cookies or similar technologies.
- Information We Collect from Third Parties:
- Payment processors (e.g., credit or debit card details).
- Vendors or service providers who collect data on our behalf to fulfill orders and deliver services.
How We Use Your Personal Information
- Providing Products and Services: To process orders, facilitate shipping and returns, and manage your account.
- Marketing and Advertising: To send promotional offers and tailor advertisements to your preferences.
- Security and Fraud Prevention: To detect and prevent unauthorized access or fraud.
- Improving Services: To analyze user interactions and enhance our offerings.
Important Notice:
- “All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.”
- Boland UAE will not pass any debit/credit card details to third parties.
Security and Privacy
Boland UAE takes appropriate steps to ensure data privacy and security through various hardware and software methodologies. However, bolanduae.com cannot guarantee the security of any information disclosed online.
Third-Party Links
Boland UAE is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
Cookies
We use cookies to enhance the functionality of the Site and analyze user interactions. You can control cookie usage through your browser settings. Blocking cookies may limit certain features of the Site.
Customer Notification of Changes
“The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.”
Contact Information
For questions or concerns about our Privacy Policy or data practices, you can reach us at:
- Email: [email protected]
- Address: Dubai, UAE